Refund checks were mailed to eligible consumers starting on March 22, 2016 through March 29, 2016. Consumers who were eligible for refunds for more than one affected account will receive one check for the combined refund amounts. The refund amount for each eligible consumer depended on the Category or Categories they are in. You can find more information about the different Categories in the Class Notice.
Categories 1 and 2 include Class Members whose data service was throttled or slowed. They received $15.11.
Category 3 includes Class Members whose data service was suspended or cut off. They received $23.25.
Category 4 includes Class Members who had all of their services terminated. They received $65.00.
Class Members who were eligible to receive refunds for multiple affected accounts may be in more than one Category. They received one check combining the refunds for all their Categories.